About Us

Seatglowz is an online retail platform focused on providing users with reliable product selections and a clear, well-structured shopping experience.
In the course of its operations, the platform strictly complies with applicable UK laws and regulations and conducts its business in accordance with the requirements of the General Data Protection Regulation (GDPR). Through standardized operational practices and continuous optimization of service processes, we aim to build long-term and stable trust with our users.

Our Goals and Principles

Our goal is to make the online shopping process more intuitive, secure, and easy to understand.
To achieve this, we maintain consistent service standards across product selection, information presentation, order processing, and after-sales support, helping users access clear and relevant information at every decision-making stage.

In daily operations, we emphasize information accuracy, price transparency, and standardized service procedures. These principles are consistently applied across product listings, transaction handling, and customer communication, forming the foundation of the platform’s ongoing operations.

Our Key Focus Areas

Product Selection and Quality Awareness
Products offered on the platform undergo basic screening prior to listing, with attention given to functional suitability and reliability for everyday use.

Standardized Online Service Processes
From order placement and delivery to after-sales handling, all stages follow established procedures to improve service stability and predictability.

Compliance-Oriented Operations
In areas such as data processing, transaction security, and customer communication, the platform follows UK legal requirements and GDPR standards, with a focus on the proper use and protection of user information.

Customer Support Services
During business hours, the customer support team provides consultation and after-sales assistance to help users address order-related issues and service requests.

Compliance Commitment

Compliance is a fundamental part of the platform’s operations.
We conduct product sales, personal data processing, and transaction management in accordance with applicable laws and regulatory requirements. The platform does not engage in any activities that fall outside regulatory compliance and remains committed to protecting users’ legitimate rights while supporting the stable and responsible development of online retail services.

Contact Us

If you have any questions, suggestions, or require assistance, you may contact us through the following channels:

Address: 9502 WNOODFAIR DR APT W508, HOUSTON, TX 77036, US

Phone: +1 (817) 696-6788

Email: livraison@seatglowz.com

Business Hours: Monday to Friday 09:00–12:30 / 14:00–18:00 (CET)